Human Systems Integration Division @ NASA Ames

On past and present space missions, resilience is largely dependent on the problem-solving expertise of flight controllers at Mission Control on the ground. Missions to Mars will instead experience long communication delays and blackouts that require a small crew to detect, diagnose, and respond to critical events with only intermittent and limited real-time ground support. Our 2021 SpaceCHI paper "Extreme Problem Solving: The New Challenges of Deep Space Exploration" introduced the paradigm shift of increasingly Earth-independent missions, and the increasing onboard capabilities needed for safe mission operations [1]. This paper investigates how the ground team achieves resilience today to inform what will be needed to achieve human-systems resilience on future long duration exploration missions - how can a crew of four generalists achieve the same outcomes as a team of 80+ experts? An actual ISS anomaly is analyzed and then reimagined under Mars transit conditions, to reveal critical decision-points and the onboard capabilities that will be needed for successful resolution. This paper also presents criteria for what makes urgent, unanticipated events so challenging to resolve.