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  Emergency and Abnormal Situations (EAS) Symposium  
     
 
Presenter Biographies

Immanuel Barshi is a Principle Investigator in the Human Factors Research & Technology Division at NASA Ames Research Center. His current research addresses cognitive issues involved in the skilled performance of pilots and air traffic controllers, their ability to manage challenging situations, and their vulnerability to error. Among the topics investigated by his research group are spatial reasoning, decision making, communication, and skill acquisition and retention.

Dr. Barshi holds PhDs in Linguistics and in Cognitive Psychology. He has published papers in basic and applied psychology, linguistics, and aviation. He holds airline transport pilot certificate with B737 and Citation type ratings; he is also a certified flight instructor for airplanes and helicopters.

Ben Berman (CV) Ben Berman was a key member of the staff of the National Transportation Safety Board for more then ten years, serving as Chief of the Major Investigations Division, and before that as the manager for flight crew, air traffic control, and weather issues in airline accidents; as a senior investigator; and as a flight crew human factors researcher. He was the flight operations investigator on the scene of the Valujet DC-9 accident in the Everglades, and he chaired the operations group for the USAir 737 accident near Pittsburgh. Currently, Ben is a pilot for a major U.S. air carrier, temporarily sidelined by global events, like so many others. Since late 2001 he has been working with NASA Ames research teams on two projects: an evaluation of the role of human cognitive limitations and vulnerabilities during air carrier accidents, and the emergency and abnormal situations project.

Ben holds an Airline Transport Pilot certificate with type ratings in the Boeing 737, Embraer 120, and Dornier 228. He received the A. B. degree in Economics from Harvard College in 1979.

Mark Buechin is the Quality Control Coordinator of the System Aircraft Maintenance Control Center for United Airlines. This position gives Mr. Buechin oversight responsibility to insure compliance with company and FAA regulations. Mark has been with United's maintenance department in various positions for the past 28 years. He has also worked in both corporate and general aviation maintenance fields. Mr. Buechin is a graduate of the University of Illinois, Institute of Aviation where he gained both his A & P and pilots licenses.

Barbara Burian is a Senior Research Associate and works through San Jose State University at the NASA Ames Research Center. She is the study lead and manages the Emergency and Abnormal Situations Project. The EAS Project is a large, multi-year project that examines a variety of issues and factors that affect the ways in which flight crews and others respond to emergency and abnormal situations on the flight deck. Barbara is also involved in work and research related to pilot weather training and knowledge and the influence emotion has upon pilot decision making.

Barbara has a bachelor’s degree in Education from The Ohio State University and master’s and doctoral degrees in Psychology from Southern Illinois University in Carbondale. She completed a pre-doctoral internship and post-doctoral residency at the University of Florida and the University of Miami Medical Center, respectively. She was awarded Stanford/San Jose State University/NASA/ASEE Faculty Fellowships in 1999 and 2000. She left academia and 10 years of clinical practice, with a specialty in Post Traumatic Stress Disorder, to work at the NASA Ames Research Center full-time in August 2000. Barbara is a certificated private pilot and plans to complete her instrument rating “any day now”.

Key Dismukes (CV) is Chief Scientist for Human Factors in the Human Factors Research & Technology Division at NASA Ames Research Center. His current research addresses cognitive issues involved in the skilled performance of pilots, their ability to manage challenging situations, and their vulnerability to error. Among the topics investigated by his research group are prospective memory (remembering to perform deferred intentions), management of attention in concurrent task performance, and training crews to analyze their own performance.

Previously, Dr. Dismukes was Director of Life Sciences at the Air Force Office of Scientific Research. He received his PhD in biophysics from Pennsylvania State University and received postdoctoral training at the Johns Hopkins University School of Medicine. He has published papers in basic and applied psychology, neuroscience, and science and social policy. He holds airline transport pilot, B737 and Citation type, and glider instructor ratings. The primary reason he holds a paying job is to support his addiction to flying sailplanes.

Honorable Robert Francis is a former Vice Chairman of the National Transportation Safety Board to which he was appointed to in 1995. While with the NTSB he played an active role in several major accident investigations, including the TWA 800 and Valujet 592 accidents. He is actively involved as a member of the NASA Aerospace Safety Advisory Panel and the Flight Safety Foundation's ICARUS Committee, a group composed of worldwide aviation experts who gather to share ideas on reducing human error in the cockpit. Prior to his work with the NTSB, Mr. Francis served as the Senior Representative for the FAA in Western Europe and Northern Africa, a position that involved safety and security issues regarding U.S. and foreign air carriers, governmental transportation authorities, aircraft manufacturers, and airports. He is a member of numerous professional organizations and has been the recipient of several distinguished awards.

Captain Don Gunther graduated from the U.S. Naval Academy in 1971. He flew the Navy’s P-3 Orion in the Pacific for 20 years and is now a retired Naval Reservist. Hired by Continental Airlines in 1977, Captain Gunther has qualified as Captain on the B-727, B-737, B-757 and B-767. He is currently the Manager of Human Factors & General Subjects and presently serves as Chairman of the Air Transport Association (ATA) Human Factors Committee and Chairman of the International Air Transport Association (IATA) Human Factors Working Group.

Barbara Holder is a Human Factors Specialist in Aviation Safety at The Boeing Company, Commercial Airplanes Group. She currently leads a project that aims to improve the design and usability of the Boeing pilot quick reference handbook. She is also involved in research to understand the role of culture in flight operations and the cognitive aspects of flight crew performance. Barbara is also a member of the flight design team for Boeing’s new 7E7 airplane.

Barbara earned a Ph.D. in Cognitive Science from the University of California, San Diego. She also conducted her post-doctoral training at UCSD and worked with a major air carrier to understand the development of pilot expertise in operating the A320 autoflight system. Barbara holds a private pilot certificate.

Jim Jansen is a Flight Dispatcher and Operations Coordinator in the Systems Operations Center at American Airlines, where he has worked for 36 years. In addition to his dispatcher’s license, he holds a commercial pilot’s license with instrument and multi-engine ratings, a ground instructor certificate, and has been an FAA Designated Dispatch examiner for the past 12 years. He is currently the Executive Vice President of the Airline Dispatcher Federation.

Captain Neil Johnston is retired from Aer Lingus, where he flew the Airbus A330, and is currently affiliated with the Aerospace Psychology Research Group at Trinity College in Dublin, Ireland. He has served as the Associate Editor of The International Journal of Aviation Psychology and co-editor of Aviation Psychology in Practice and is also the co-author of Beyond Aviation Human Factors: Safety in High Technology Systems.

Captain Bill Jones has over 21 years of experience as an airline pilot . Additionally, he has worked in such diverse fields as air safety program management, accident investigation, pilot training and pilot selection. He is currently the Central Air Safety Committee Chairman for the Delta Air Lines Pilots Association. Additionally, he is an accident investigator specializing in human factors for the Air Line Pilots Association, Intl (ALPA) and a member of the Ultra Long Range Flight Operations Working Group of the International Federation of Airline Pilots Associations (IFALPA)

Prior to his current positions he has been the Aircraft Design and Operations Group Director and the Human Factors Group Director for the Delta pilot association as well as Air Safety Committee Chairman of ALPA Council 44 in Atlanta. At the ALPA national level he was Chairman of the Human Factors in Accident Investigation Working Group and an instructor of human factors at their Basic Accident Investigation Course.

Prior to Captain Jones' ALPA work he was a management pilot for Delta Air Lines. He was the project manager for the development of Delta's Crew Coordination Training Program, project manager for the development of Delta's Flight Safety Department and assisted in the development of Delta's pilot selection system. Additionally, he was a member of its Crew Resource Management (CRM) Steering Committee and was a 727 Second Officer Instructor and Check Airman in Delta's Flight Training Department.

Captain Jones is a graduate of the U. S. Air Force Academy and a retired Air Force Reserve Major. He has a Master's Degree in Business Administration from Kennesaw State University and has completed graduate work in human factors at Georgia Tech University. He has over 11,000 flight hours on a wide variety of aircraft. He is currently a Boeing 737-800 captain and previous positions include captain on the MD88 and B757/767, first officer on the MD11, B767ER, B757/767, B727, and DC-9 and second officer on the B747 and B727.
Captain Bill Jones is here representing the Air Line Pilots Association, International.

Nora Marshall has been with the National Transportation Safety Board since June 1984. Prior to her selection as Chief of the Survival Factors Division in May 2000, Ms. Marshall served as Deputy Chief, Senior Investigator and Investigator in the Survival Factors Division. Before joining the Safety Board's staff, Ms. Marshall was a flight attendant, flight attendant supervisor, and emergency procedures instructor for World Airways. She was qualified as a flight attendant on B-727, B-707, DC-8, DC-10, and B-747 aircraft. She co-authored the Board's Safety Study on Emergency Evacuation, the Board's Safety Study on Airline Passenger Safety Education and authored the Special Investigation Report "Flight Attendant Training and Performance During Emergency Situations." Ms. Marshall is a member of the International Society of Air Safety Investigators (ISASI). Ms. Marshall is the recipient of the NTSB Chairman's Award, the NTSB Joseph Trippe Nall Award, the ISASI Jerome F. Lederer Award, and the Southern California Safety Institute's Excellence in Cabin Safety Award.

She is a graduate of the University of California, Santa Barbara, and holds a Bachelor of Arts Degree in Anthropology.

Pat O'Doherty is an ATS Expert at the EUROCONTROL Institute of Air Navigation Services in the department responsible for Training Development and Harmonisation (Eurocontrol IANS/TDH).

Pat joined Air Traffic Control, in Ireland, as a trainee in 1960. He validated as Aerodrome, Approach and Area Controller at all three airports in Ireland and by 1969 had developed an active interest in Training, particularly OJT. He became Principal Radar Instructor in 1976 and became Head of Training in 1986. While in this post he revised most of the training methodologies in use, expanded the training facilities, introducing a mainframe Simulator at Dublin Airport and PC driven ones in Shannon and Cork.

At this time, 1986, Regional Airports started to come on line in Ireland - there are 6, and Pat was responsible for the training of the new staff at these airports, and was also the Licensing Authority for them.

In 1989, EUROCONTROL started to take an interest in the bottleneck in OJT and put together a small team of Experts to tackle the problem. Pat was appointed Chairman of that Team. It's first Report became the guiding principal in the conduct of OJT for Europe and still stands, though it has been updated from time to time. In 1992 it was decided by the Ministers of Transport across Europe that a harmonised approach to ATC training was desirable and this Task was assigned to EUROCONTROL. The Agency then recruited a very small group to deal with this - 2 people to be exact and Pat was the ATC expert - the other one was a Pedagogical expert. While developing what is now the European Standard Common Core Content of training for Controllers, Pat also did considerable work in other areas - general continuation and refresher training and of course the Emergency Training package which will be presented to you at this Seminar.

Pat is married and has two children and three grandchildren. Having reached a great age Pat will retire from active service in September of this year.

Chris Reed is a Senior Research Associate with the NASA Ames Research Center, working through San Jose State University. Chris is a pilot for a major U.S. airline currently on furlough. Previously, he flew for a large regional airline, where he served as a Captain and Check Airman, and as a Crew Resource Management (CRM) instructor. Chris has been heavily involved in aviation safety work with the Air Line Pilots Association (ALPA) since he started airline flying. He has served as a member of the ALPA International Human Factors and Training Group, as the Central Air Safety Committee Chairman and Chief Accident Investigator at a regional airline, and as Chairman of both the Aircraft and Technical Evaluation Committee, and the Local Air Safety Committee at a major airline.

Chris earned his B.S. in Computer Science and Engineering from the Massachusetts Institute of Technology, and then served 6 years on active duty as a commissioned officer in the USAF. He holds an ATP certificate with B-737 and BE-1900 type ratings, and also holds a CFI certificate for airplanes with single-engine, multi-engine, and instrument ratings. He would like to still be teaching aerobatics, but he just can’t afford the avgas for his Pitts.

 
 
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