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P. J. Smith, S. . Caisse, C. . Beck, R. . Denning, H. J. Obradovich, C. E. McCoy, & J. M. Orasanu (1998) Using critical incidents to understand the interactions of airline dispatchers with the traffic management system, Proceedings of the 1998 Annual Symposium on Human Interaction with Complex Systems, Dayton OH: IEEE, pp. 48-62 Click to read more
P. J. Smith, C. E. McCoy, J. M. Orasanu, C. . Billings, R. . Denning, M. . Rodvold, T. . Gee, & A. . VanHorn (1997) Control by permission: A case study of cooperative problem-solving in the interactions of airline dispatchers and ATCSCC, Air Traffic Control Quarterly, 4, 229-247 Click to read more
P. J. Smith, C. E. McCoy, J. M. Orasanu, C. . Billings, R. . Denning, M. . Rodvold, & A. . VanHorn (1997) Cooperative problem-solving in the interactions of airline dispatchers with the air traffic control systems command center, In C. Nyuen and E. Parks (eds.), Human interactions with complex systems: Conceptual principles and design practices (pp. 185-195). Boston: Kluwer Academic Publishers Click to read more
P. J. Smith, C. E. McCoy, J. M. Orasanu, C. . Billings, R. . Denning, & A. . VanHorn (1997) Cooperative problem-solving in the national aviation system, In D. Boyarski, R. Butter, K. Krippendorf, R. Solomon, J. Tormlinson, and W. Wiebe (eds.) Design in the age of information (pp. 97-99). Raleigh, NC Click to read more
R. . Denning, P. J. Smith, C. E. McCoy, J. M. Orasanu, C. . Billings, A. . VanHorn, & M. . Rodvold (1996) Initial experiences with the expanded National Route Program, Proceedings of the Human Factors and Ergonomics Society 40th Annual Meting. Philadelphia, PA Click to read more
C. E. McCoy, J. M. Orasanu, P. J. Smith, A. . VanHorn, C. . Billings, R. . Denning, M. . Rodvold, & T. . Gee (1995) Situational awareness at different levels of abstraction: The distributed cooperative problem solving domain of ATCSCC-Airline operations, In D. Garland and M. Endsley (Eds.). Proceedings of the International Conference on Experimental Analysis and Measurement of Situation Awareness. Daytona Beach, FL Click to read more
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Last Updated: May 19, 2020