Go to the NASA Homepage
Airspace Operations Lab Left-Side Header Image
Publications Sidebar Header
Airspace Operations Lab Image Collage
Publication Header
Behavioral Indicators in Air Traffic Control: Detecting and Preventing Performance Decline  (2021)
Abstract Header
Air traffic controllers are responsible for the safety and efficiency of air traffic and therefore must maintain a consistently high standard of performance. However, performance can be negatively affected by factors such as workload and fatigue, potentially leading to performance decline and performance-related incidents. Real-time identification of negative influences would facilitate timely implementation of supportive strategies prior to performance decline. The current study aimed to explore the concept of 'behavioral indicators' to identify when a controller was reaching a performance limit. A second aim was to capture behavioural indicators associated with performance influencing factors. A total of 65 controllers spanning Tower, Approach and En-route facilities across the United States of America were interviewed. Findings revealed that controllers were familiar with the concept of behavioural indicators, and that indicators were associated with specific performance influencing factors. Implications for implementing behavioral indicators training in control environments are discussed.
Private Investigators Header
Authors Header
Groups Header
Keywords Header
Air, Behavioral, Control, Decline, fatigue, Indicators, Performance, Traffic, workload
References Header
2021 International Symposium on Aviation Psychology, Virtual Event
Download Header
Go to the First Gov Homepage
Go to the NASA - National Aeronautics and Space Administration Homepage
Curator: Phil So
NASA Official: Joey Mercer
Last Updated: August 15, 2019